Terms of Service
1. ACCEPTANCE OF TERMS.
Sapphire Electrical Pty Ltd trading as ‘Sapphire Trade Services’, ‘Sapphire Solar Services’ & ‘Sapphire Services’ (collectively “Sapphire Services”) owns and operates the website www.sapphireservices.com.au, services and technology that are made available by Sapphire Services, together with any content, tools, forums, information sharing, and transactions available herein (collectively, the “Service”).
These terms of service govern your access to and use of the Service (“Terms of Service”). The Terms of Service shall be deemed to include all other operating rules, policies and procedures that are referred to herein or that may otherwise be published by Sapphire Services from time to time (collectively, “Policies”), including without limitation, the following:
For purposes of these Terms of Service “User” shall mean either you as an individual or the entity on whose behalf you are accepting these Terms of Service and who is afforded all rights and bound by all terms hereunder. User represents that he/she/it is authorised to accept these Terms of Service.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF SERVICE, OR IF YOU ARE NOT ELIGIBLE OR AUTHORISED TO ENTER INTO THIS AGREEMENT, THEN DO NOT USE OR DOWNLOAD OR OTHERWISE ACCESS ANY PART OF THE SERVICE. USING ALL OR ANY PART OF THE SERVICE WILL CONSTITUTE ACCEPTANCE AND CREATE A LEGALLY ENFORCEABLE CONTRACT UNDER WHICH YOU AGREE TO BE BOUND BY ALL OF THE TERMS OF SERVICE, WITHOUT MODIFICATION
Sapphire Services reserves the right, at its sole discretion, to modify or replace the Terms of Service (including any Policy), in whole or in part, at any time. Change notices may be communicated by postings at the Service, via email, or other reasonable means. Users should periodically check the Terms of Service for changes. Continued use of the Service following any change to the Terms of Service constitutes User’s acceptance of those changes. The Terms of Service may not otherwise be amended, except by a written agreement executed by User and Sapphire Services.
Sapphire Services may terminate, modify or suspend the Service, in whole or in part, at any time, with or without notice.
You must be at least 18 years of age to use the Service. If you do not so qualify, you are prohibited from accessing or using the Service. Sapphire Services will not collect personally identifiable information from any person that is actually known to us to be a child under the age of 18. If Sapphire Services is alerted that a User is under the age of 18, Sapphire Services will take steps to remove the User’s content and terminate and/or block his/her access to the Service.
Sapphire Services may refuse to offer or continue offering the Service to any person and may change its eligibility criteria from time to time.
Registration is not required as a condition of gaining access to the Service
6. USER CONDUCT
User may use the Service for his/her personal and commercial use. Any commercial use of the Service requires a separate written agreement with Sapphire Services.
User will comply with all applicable laws, regulations and rules in connection with the Service. Without limiting the foregoing, Users shall not use the Service for the purpose of money laundering, bid rigging, price fixing or other unlawful collusion, price signalling or exchange of competitively sensitive data or information.
User may not use the Service in violation of these Terms of Service.
User agrees not to take any action using any aspect of the Service, in any manner, that:
- is unlawful, deceptive, misleading, fraudulent, threatening, abusive, harassing, libellous, invasive of another’s privacy, tortious, obscene, profane or which otherwise violates the Terms of Service;
- infringes any patent, trademark, trade secret, copyright, right of publicity, privacy right or other right of any party;
- reveals any personal information about another individual, including another person’s name, address, phone number, electronic mail address, credit card information or any other information that could be used to track, contact or impersonate that person;
- constitutes unauthorised or unsolicited advertising, junk or bulk e-mail (“spamming”), chain letters or any form of lottery or gambling;
- imposes an unreasonable or disproportionately large load on Sapphire Services’ computing, storage or communications infrastructure, or attempts to gain unauthorised access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or otherwise;
- contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware or network system or to damage or obtain unauthorised access to any system, data or other information of Sapphire Services or any third party;
- harvests, scrapes or collects any information from the Site;
- seeks to solicit information from or about minors; or
- impersonates any person or entity, including any employee or representative of Sapphire Services.
Sapphire Services may, at its sole discretion, immediately suspend or terminate any User’s access to the Service should its conduct fail (or appear to fail) to strictly conform to any provision of these Terms of Service.
Sapphire Services may, at any time, monitor, review, remove, retain or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request or investigation (including law enforcement). Sapphire Services is not responsible for any failure or delay in removing any such content.
7. PROPRIETARY RIGHTS.
User acknowledges and agrees that the Service and all content and materials created by or for Sapphire Services and made available on or via the Service are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, and Sapphire Services (and its partners) shall own and retain all rights, title and interests (including all intellectual property and proprietary rights) therein and thereto.
User may not sell, license, reverse engineer, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of the Service or its content and materials.
Systematic retrieval of data or other content from the Site by any User to create or compile, directly or indirectly, a collection, database or directory is strictly prohibited.
Sapphire Services may terminate any User’s access to all or any part of the Service, with or without cause, with or without notice, effective at any time.
Upon any termination, User shall immediately cease using the Service, except that (a) all obligations that accrued prior to the effective date of termination and all remedies for breach of the Terms of Service shall survive and (b) Sections 9 – 16 shall survive.
9. DISCLAIMER OF ALL WARRANTIES.
Sapphire Solar Services standby a 15-year workmanship warranty. This 15-year workmanship warranty is entitled to all consumers in which Sapphire Solar Services have installed PV Systems, replaced inverters and completed repairs on existing Sapphire Solar Services installed systems included on the operation and the performance of the system. Sapphire Solar Services have ensured that only the most premium brands of panels, inverters, installer equipment is used and included in our available products.
The full warranty policy can be found here.
10. LIMITATION OF LIABILITY.
User agrees that Sapphire Services shall not be responsible or liable for any material or data sent or received or not sent or received through the Service. User agrees that Sapphire Services is not responsible or liable for any threatening, defamatory, obscene, offensive, illegal or other content or conduct of any third party or any infringement of another’s rights, including intellectual property rights.
User agrees, in connection with any use of the Service: (a) to release Sapphire Services (and its partners and suppliers) from any and all claims, demands, damages and liabilities, of any type and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with use of the Service by such User (including any disputes with other Users using the Service); and (b) to attempt to settle any disputes directly with such other User or other third party.
IN NO EVENT SHALL SAPPHIRE SERVICES (OR ITS AFFILIATES AND SUPPLIERS) BE LIABLE CONCERNING ANY SUBJECT MATTER RELATED TO THE SERVICE REGARDLESS OF THE FORM OF CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL, (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DAMAGES, IN THE AGGREGATE, IN EXCESS OF AMOUNTS PAID TO SAPPHIRE SERVICES BY USER (AND RETAINED BY SAPPHIRE SERVICES HEREUNDER DURING THE PREVIOUS 12-MONTH PERIOD), EVEN IF SAPPHIRE SERVICES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
User agrees to (a) defend Sapphire Services and its employees, contractors, officers, directors and representatives against any action or suit by a third party that arises out of any transaction with Sapphire Services or another User in which User is involved, User’s use or misuse of the Service, or User’s breach of any of its representations, warranties or covenants under this Agreement and (b) indemnify Sapphire Services for settlement amounts or damages, liabilities, costs and expenses (including reasonable attorneys’ fees) awarded and arising out of such a claim. Sapphire Services reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by User, in which event User will assist and cooperate with Sapphire Services in asserting any available defenses.
12. DISPUTES; CHOICE OF LAW AND FORUM.
User and Sapphire Services agree that any claim or cause of action arising out of or related to the Service must commence within one (1) year after the claim or cause of action arose; otherwise, such cause of action is permanently barred.
The Terms of Service shall be governed by and construed in accordance with the laws of the State of New South Wales, excluding its conflicts of law rules, and Australia. In the event of any conflict between Australian and foreign laws, rules and regulations, Australian laws, rules and regulations shall govern. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Terms of Service. User expressly agrees that the exclusive jurisdiction for any claim or action arising out of or relating to the Terms of Service or use of the Site or Service shall be in the state of New South Wales, Australia, and User further agrees and submits to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. Use of the Service is not authorised in any jurisdiction that does not give effect to all provisions of the Terms of Service, including without limitation, this section.
13. INTEGRATION AND SEVERABILITY.
The Terms of Service (including the Policies) are the entire agreement between User and Sapphire Services with respect to access, use and operation of the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between User and Sapphire Services with respect to the Service. If any provision of the Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Service will otherwise remain in full force and effect and enforceable.
14. RESERVATION OF RIGHTS; COPYRIGHT AND TRADEMARK.
Any rights not expressly granted herein are reserved. The names and logos of companies and products mentioned in connection with the Service are the property of their respective owners.
If you believe that material or content residing or accessible on the Service infringes your copyright, please send a notice of copyright infringement containing the following information to Sapphire Services as specified below:
- Specific identification of the aspect of the Service to which the notice pertains.
- Identification of the work or material being infringed.
- Identification of the material that is claimed to be infringing, including its location, with sufficient detail so that Sapphire Services is capable of finding and verifying its existence.
- Contact information about the notifying party (the Notifying Party), including name, address, telephone number and e-mail address.
- A statement that the Notifying Party has a good faith belief that the material is not authorised by the copyright owner, its agent or law.
- A statement made under penalty of perjury that the information provided in the notice is accurate and that the Notifying Party is authorised to make the complaint on behalf of the copyright owner.
- The Notifying Party’s physical or electronic signature.
DESIGNATED AGENT TO RECEIVE NOTIFICATION OF CLAIMED INFRINGEMENT
26B Namatjira Avenue,
Londonderry NSW 2753
Attn: Copyright Policy
15. GENERAL PROVISIONS.
User may not assign, transferable or delegate any right of obligation under these Terms of Service. Any attempted assignment, transfer or delegation will be void. All waivers, consents and modifications must be in writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment relationship is created as a result of the Service or Terms of Service, and neither party has any authority of any kind to bind the other in any respect. All notices to Sapphire Services under this Agreement will be in writing and deemed received three days after being sent by certified or registered mail, return receipt requested, or next day after being sent by recognised overnight delivery service to the following address: 26B Namatjira Avenue, Londonderry, New South Wales 2753, Australia.
Conditions for our $50 off promo:
Any offers advertised by the Company on any medium including print, social media and online are subject to the following conditions:
- Only one offer applicable per household
- Offers apply to domestic residential works only
- Offers apply during normal business hours only
- Offers not applicable to minimum service charge nor off any call out, after hours fee or diagnostic fault find
- If works are requested on tenanted/rental properties, owner must be present in order for discount to apply